Privacy Policy
Last updated: May 27, 2026
1. Introduction
Welcome to Toyvia ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Toyvia mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the App includes:
2.1 Information You Provide
- Contact information (such as email address) when you contact our support team
- Feedback and correspondence, such as information you provide when you report a problem, suggest improvements, or otherwise correspond with us
- Preferences and settings you choose within the App
2.2 Automatically Collected Information
- Device information (such as device type, operating system version)
- App usage information (such as features accessed, time spent in the App)
- Log information (such as access times, pages viewed, app crashes)
3. How We Use Your Information
We use the information we collect or receive:
- To provide and maintain our service: We use your information to deliver the features and functionality of the App
- To improve our App: We use usage data to understand how users interact with our App and to make improvements
- To respond to inquiries: We use your contact information to respond to your comments, questions, and requests
- To send administrative information: We may use your information to send you important updates about the App
- To protect our services: We may use your information to detect, prevent, and address technical issues, fraud, or illegal activity
- To comply with legal obligations: We may use your information to comply with applicable laws and regulations
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, customer service, and technical support
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
6. Third-Party Websites and Services
The App may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the App, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.
7. Children's Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You may request access to the personal information we hold about you
- Correction: You may request that we correct any inaccurate personal information
- Deletion: You may request that we delete your personal information, subject to certain exceptions
- Portability: You may request a copy of your personal information in a structured, commonly used format
- Objection: You may object to the processing of your personal information in certain circumstances
To exercise these rights, please contact us using the contact information provided below.
9. California Privacy Rights
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
10. International Users
If you are accessing the App from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a different jurisdiction. By using the App and providing us with information, you consent to the transfer, processing, and storage of your information in such jurisdictions. We will take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
11. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it so that it can no longer identify you.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the App after any modification to this Privacy Policy will constitute your acceptance of such modification.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
14. Consent
By using the App, you hereby consent to our Privacy Policy and agree to its terms and conditions.